Refund policy

We currently do not offer returns or exchanges. However, if you experience any quality issues within 30 days of receiving your order, such as noticeable damage, breakage, or discoloration, please contact us immediately. We will gladly send you a replacement free of charge, along with free shipping.

Your satisfaction is our priority, and we are committed to resolving any product issues quickly and efficiently.


You can always contact us for any return question at nuvarejewelry@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.